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Tell it well

Show, don't tell

Replace a statement about something with a detail that lets the audience see it for themselves.

  • Time15 to 30 minutes
  • People1 to 8 people
  • Steps3

What it's for

"The old checkout was frustrating" is telling. "One customer tried to pay eleven times and then phoned us, furious" is showing. Details make the audience reach the conclusion themselves, and people believe what they work out more than what they are told.

Use it to edit any story, slide or case study: find each claim and ask what detail would prove it.

How to run it

  1. Find the claims5 min

    Every statement in your story that tells the audience what to think.

  2. Find the detail12 min

    For each claim, a number, a quote, an action or a moment that shows it.

  3. Keep the best4 min3 votes each

    Vote on the details that land hardest.

Tips

  • Keep each showing note in line with the telling note it replaces.
  • A real quote from a customer beats any adjective you could write.

Where it comes from

Often credited to Anton Chekhov. The famous line about the glint of light on broken glass is a paraphrase of advice in an 1886 letter to his brother Alexander, not his exact words.