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4Ls retrospective

Also called Liked, learned, lacked, longed for

A retrospective in four quadrants: what people liked, learned, lacked and longed for, which balances facts and wishes.

  • Time30 to 45 minutes
  • People3 to 12 people
  • Steps4

What it's for

The 4Ls is gentler than start, stop, continue and wider in scope. Learned brings out what the team now knows, which other formats skip. The difference between lacked (what was missing) and longed for (what we wished we had) separates problems from aspirations.

It suits the end of a project as well as a sprint.

How to run it

  1. Write notes8 min

    Silently, add notes to all four quadrants.

  2. Share12 min

    Read them out in order: liked, learned, lacked, longed for.

  3. Vote4 min3 votes each

    Vote on what to act on.

  4. Agree actions8 min

    One action for each of the top themes.

Tips

  • Share what you learned with other teams. That quadrant is often useful beyond this one.
  • If lacked and longed for keep overlapping, don't worry. Discuss them together.

Where it comes from

Usually credited to Mary Gorman and Ellen Gottesdiener of EBG Consulting.