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User story map

Also called Story mapping

Lay out what a user does from left to right, the details under each step, then slice releases across the map.

  • Time60 to 120 minutes
  • People3 to 10 people
  • Steps4

What it's for

A flat backlog hides the shape of the product. A story map keeps it: the user's journey runs across the top, the detail hangs underneath, and horizontal slices show which pieces make a first usable release, rather than finishing one feature at a time.

Use it to plan a new product or a large feature with everyone who will build it.

How to run it

  1. Walk the journey10 min

    Name the big activities across the top, in order. Rename the column headings.

  2. Add the steps15 min

    Under each activity, the steps the user takes.

  3. Fill in the details20 min

    Stories and options under each step, most important highest.

  4. Slice releases20 min

    Move the stories for the smallest useful release into Release 1, then the next.

Tips

  • The first release should let a user get all the way through the journey, however roughly.
  • Tell the story out loud, left to right. Gaps become obvious.

Where it comes from

Developed by Jeff Patton and described in User Story Mapping (2014).

Jeff Patton & Associates